Privacy Policy

Last revised: 5.21.2020
Pathema GX, LLC (“PathemaGX”,“we” or “us”) is committed to respecting our User’s (“your” or “you”) online privacy and recognize your need for appropriate protection and management of any information you share with us by using our web sites. This Privacy Policy applies to https://www.pathemagx.com, owned and operated by Pathema, and any other online interface that links to this Policy, (each, a “Site,” and collectively, the “Sites”).
Pathema GX has established this Policy so that you can understand the care with which we intend to treat your information. This Policy describes the overall privacy practices of Pathema GX. This Policy does not apply to the practices of companies that Pathema GX does not own or control, or to people that Pathema GX does not employ.

Agreement

Your continued use of our Website will be regarded as acceptance of our practices around privacy and personal information. By using this web site, you consent to the terms of our Online Privacy Policy and to the processing by Pathema GX of personally identifiable information for the purposes given below.
Pathema GX reserves the right to modify or amend this Policy at any time. All changes will be effective immediately upon their posting. Material changes will be posted conspicuously on the Website. Pathema GX reserves the right to modify this Policy without any obligation to notify past, current or prospective Website users. By accessing the Website following the posting of changes to the Policy, you agree to all such changes. You can view when the last changes occurred by reviewing the “Last Revised” date above.
If you have any questions about how we handle user data and personal information, feel free to contact us using the contact information below.

Information Collected by Pathema GX

Pathema GX collects various types of information from you to better meet your needs and to provide you with a more relevant user experience. Some of this information is collected automatically and can not to traced or linked back to a particular user. This information is known as Non-Personally Identifiable Consumer Information. Other information we collect is relevant only to a particular user and is stored in a way that can be used to identify that individual (ex. name, address, or phone). This is information is called Personally Identifiable Consumer Information. Below is a description of how we collect and use below types of information.

Non-Personally Identifiable Consumer Information

Pathema GX collects Non-Personally Identifiable Consumer Information automatically through cookies (a small text file placed on your computer) or other Internet tracking technologies. The type of information your browser or Internet session may automatically provide us with can include the browser you are using, your Internet domain, the operating system on your computer, your IP address and the URL you saw just before coming to the Pathema GX site, the pages of the site you visited and the URL of the page you visited upon leaving the site.
Pathema GX may also contract with reputable third-party advertising companies to serve ads on our behalf. These companies may also use cookies or other measures to collect your non-personally identifiable information. Business partners of Pathema GX, vendors providing hosting and other services for Pathema GX, third party analytics providers, online behavioral marketing providers, as well as advertisers who contract directly with a third-party service to serve their advertisements on our website may set their own unique cookies through your browser. We do not have access to these cookies or any information that they may contain. All such third-party cookies are not governed by this Privacy Policy, but by the privacy policy of such third party.
Most web browsers automatically accept cookies, but you can usually change your browser settings to display a warning before accepting a cookie, choose to accept cookies only from certain websites or to refuse all cookies. However, if you choose to disable the receipt of cookies from our website, you may not be able to use certain features of the site.

Personally Identifiable Consumer Information and Opt-Out Procedure.

We may collect Personally Identifiable Information when you choose to provide it to or from one or more of our clients. Examples of personally identifiable data that you may provide to us include name, address, phone, and email address. You may also provide us with medical information and medical history which is considered personally identifiable information.
You may choose whether or not to provide personally identifiable information to Pathema GX. If you choose to provide such information to Pathema GX, you have the right to tell us not to make some of the uses of such information described herein or may have such information deleted in its entirety.
To have your personal information completely removed from our databases without charge, simply contact us at info@PathemaGX.com and provide the name of the service for which information was provided, your full name, mailing address, phone number, and email address so that we may identify you in the opt-out process. Once we receive your instruction, we will promptly take corrective action. Please note that in some circumstances we may have to retain some personal information as required by law.
If you no longer wish to receive our newsletters, surveys, or promotional communications via email, you may opt-out by following the instructions in the communication or by contacting us using the contact information below.

How Collected Information is Used

The non-personally identifiable information that Pathema GX collects may be used for online behavioral advertising and sales efforts to better target advertisements and other content in an effort to create a more personally relevant experience. The information is also used to predict responses to advertisements, and to help determine which ads perform best and which content is most appropriate for different individuals.
If you elect to provide Pathema GX with personally identifiable information, we may utilize such information for marketing purposes, and this use may result in follow-up communications from Pathema GX and from our clients, with your consent. In addition, that information may be combined with information collected from other sources to assist with targeting ads to your preferences and behaviors, and for other Pathema GX sales and marketing efforts.
With respect to our use and sharing personally identifiable medical information, please see our Notice of Privacy Practices (https://www.pathemagx.com/privacy-practices/) for more details.

Sharing Information with Third Parties

All personally identifiable information you provide is maintained in confidence by Pathema GX. We do not sell consumer personal information. There are instances, however, in which your personally identifiable and non-personally identifiable information is shared with third parties.
Your non-personally identifiable data may be shared with third-party partners of Pathema GX on an anonymous basis. When you request information from Pathema GX or one or more of our clients, we may transfer that information within Pathema GX or route your information to our client(s), so that they may provide the information on their product or service.
We may also disclose information to an affiliate or third party who provides services we deem relevant. In such situations, you will always be provided with an opportunity to opt-out of receiving this information. You will not be contacted without your consent. Please be aware that Pathema GX is very careful in selecting companies with whom it does business.
In addition to the above situations where your information may be shared with others, there is also the possibility that Pathema GX, or part(s) of our parent company, may one day be purchased by, or merged with, another company. In the event of such a transaction, the acquiring (or merging) company will have access to all collected personally identifiable information.
Finally, Pathema GX may share your information as necessary to comply with a court order or to cooperate with government and law enforcement officials.

Security

Wherever your personally identifiable information may be held within Pathema GX or on its behalf, we intend to take reasonable and appropriate steps to protect the information you shared with us from unauthorized access or disclosure. Please note that while Pathema GX will make every reasonable effort to protect your information, no transmission of data over the Internet is 100% secure.

Your Content

Your privacy is important to us. It is Pathema GX’s policy to respect your privacy regarding any information we may collect from you across our website, www.PathemaGX.com , and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Third Party Links

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

State Law Notice and Rights:

Certain states, such as California, have passed legislation requiring certain specific disclosures be made available to their residents who use the Internet and provide information that may be used for marketing purposes. In particular, the California legislation requires any business that discloses a customer’s personal information (as defined by the act) to any third party for direct marketing purposes to provide the customer a method for obtaining the names, addresses, and certain other specified details of anyone who might have received that personal information.
Due to the nature of the services we provide and how we use the information that we collect, Pathema GX does not believe that it is subject to these state regulations. However, out of an abundance of caution and because we strive to meet all consumer needs, we provide you the opportunity to make requests regarding your information. You may make a request for Pathema GX to provide you with the information that we have collected about you and the parites with whom that information was shared. To do so, please write to Pathema GX, 250 Ed English Drive, Bldg. 3 Suite E Shenandoah, Texas 77385 Attn: Privacy Rights or send us an email to info@pathemagx.com with the subject Privacy Rights. Pathema GX is not obligated to respond to more than one such request from you per calendar year.

Contact Information

Should you have any questions or comments regarding our Privacy Policy you may contact us at:

Pathema GX

250 Ed English Drive, Suite E
Shenandoah, Texas 77385
281.645.0292
info@pathemagx.com

Please print a copy of this policy for your records.

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FAQ

Cancer

  • Why should I get tested if I already know I have a family history of cancer?

    Knowing your family history is an important first step, but testing for a hereditary cancer risk gives you and your healthcare professional a more accurate picture of your risk, which enables the best choices to be made for preventive care.

  • Why should I get tested if already have cancer?

    Testing for a hereditary cancer reveals your risk for developing a second primary cancer, thus helping your doctor determine the best type of preventive care. You can then make your family members aware of their hereditary risk as well.

  • Is testing recommended for everyone?

    While testing is the most accurate way to determine your risk of hereditary cancer, if you have had cancer and/or cancer runs in your family, your primary physician may already direct or recommend that you get tested so that such health professional has a better understanding of any other potential health risks you may have.

    To decide if you might benefit from hereditary-cancer genetic testing, simply take the simple, 30-second Pathema GX Labs quiz. Based on the results, you can discuss your risk of cancer with your healthcare professional and ask for further evaluation.

  • How do I get tested?

    First, ask your healthcare professional if testing is right for you. If so, and if approved by your doctor, your genetic testing kit will be sent to you by Priority Mail. Simply follow instructions on how to use the enclosed noninvasive Q-tip oral swab, then mail back your DNA specimen in the pre-paid package.

  • How long does it take to get the test results?

    The results will be sent to your trusted healthcare professional within 2-3 weeks of the day your sample arrives at the lab.

  • How do I receive my test results?

    The results will be sent to your healthcare professional. Pathema GX labs can, however, give you (along with your physician) access to the education portal, which will help you understand the results. In many cases, a genetic counselor is provided if ordered by your doctor.

  • How do I know if my insurance plan covers genetic testing?

    Most insurance carriers cover genetic-testing services for hereditary cancer. Although each case is unique, the average patient pays little to nothing out of pocket.

Cardio

  • Why should I get tested if I already know I have a family history of heart disease?

    Knowing your family history is an important first step, but testing can give you a more accurate picture of your risk for a hereditary cardiovascular disease. This helps you and your healthcare professional understand your risk so you can make the best choices for preventive care.

  • Why should I get tested if already have heart disease?

    Testing for a hereditary cardiovascular disease will enable you and your doctor to inform other members of your family about their risk of inheriting heart disease. This information can permit both you and family members make the best choices for preventive care.

  • Is testing recommended for everyone?

    While testing is the most accurate way to determine the risk of hereditary cardiovascular disease, only people who have heart disease in their family or their personal history need to be tested. If you have heart disease and/or it runs in your family, your primary physician may already direct or recommend that you get tested so that such health professional has a better understanding of any other potential health risks you may have.

    To determine if you could benefit from genetic testing for hereditary heart disease, simply take the simple 30-second Pathema GX Labs quiz. It will give you the information you need to discuss your risk of heart disease with your healthcare professional and to request further evaluation.

  • How do I get tested?

    First, ask your healthcare professional if testing is right for you. If so and if approved by your doctor, your genetic-testing kit will be sent to you by Priority Mail. Simply follow instructions on how to use the enclosed noninvasive Q-tip oral swab, then mail back your DNA specimen in the pre-paid package.

  • How long does it take to get the test results?

    The results will be sent to your trusted healthcare professional within 2-3 weeks of the day your sample arrives at the lab.

  • How do I know if my insurance plan covers genetic testing?

    Most insurance carriers cover genetic-testing services for hereditary cardiovascular disease. Although each case is unique, the average patient pays little to nothing out of pocket.

PGX

  • What is pharmacogenomics?

    Pharmacogenomics is the study of how your genes affect your response to drugs. This relatively new field combines pharmacology (the science of drugs) and genomics (the study of genes and their functions) to develop effective, safe medications and doses that are tailored to your unique genetic makeup.

  • How do I get tested?

    Ask your healthcare professional if pharmacogenomics testing is right for you. If so, and if approved by your doctor, your genetic-testing kit will be sent to you by Priority Mail. Simply follow instructions on how to use the enclosed noninvasive Q-tip oral swab, then mail back your DNA specimen in the pre-paid package.

  • How long does it take to get the test results?

    The results will be sent to your trusted healthcare professional within 2-3 weeks of the day your sample arrives at the lab.

  • How do I receive my test results?

    The results will be sent to your healthcare professional. Pathema GX labs can, however, give you (along with your physician) access to the education portal, which will help you understand the results. In many cases, a genetic counselor is provided if ordered by your doctor.

  • How do I know if my insurance plan covers genetic testing?

    Most insurance carriers cover genetic-testing services for pharmacogenomics. Although each case is unique, the average patient pays little to nothing out of pocket.